Terms and Conditions

2. Terms of Payments
10% deposit shall be paid in advance and 90% balance is paid on arrival in Nairobi.
If domestic flights are included, we request 30% deposit to cover the flights.
In cases where bookings are made less than 3 days to the tour, full payment is made on arrival
Other terms of payment are negotiable on special request

3. Cancellation Policy
Free cancellation less bank charges if clients are unable to travel due to medical problems or international crisis 
In any other event, clients are advised to defer their travel to a later date because hotels hardly refund any money paid as deposit

4. Alteration of Tour Itinerary
BuyMore Adventures reserves the right to alter any itinerary, cancel the operation of any tour, decline a member of a tour or accept a member of a tour should it be necessary.  Failure to join a tour as programmed or leave prior to completion will lead to NO refund to the client.

5. Itinerary Accuracy
Please note that the information provided in your tour itinerary may change from time to time depending on various factors such as road closures, adverse weather conditions or hotel closure.  BuyMore Adventures will make every effort to update you in a timely manner and also ensure the accuracy of your safari programs before your arrival. 

6. Transfer of Booking
If a client is unable to join a tour due to any reason, BuyMore Adventures shall try to transfer the booking to another party provided the arrangements remain the same and if service providers agree to accept the transfer.  If this is not possible, item 3 shall apply. 

7. Liability

BuyMore Adventures reserves the right to hire sub-contractors to carry out the services agreed to be supplied.  We only act as agents of the passengers in all matters relating to hotel accommodation, tours and transport and shall not be liable for injury, delay, loss or damage of luggage.

8. Game Viewing
BuyMore Adventures does not guarantee viewing all expected animals because animal sightings in their natural habitats is a privilege; all efforts will be made by your tour driver to ensure that you see the most in the parks specified in the itinerary.

9. Special Client Requests
Specific requests such as non-smoking / smoking rooms, connecting rooms, single rooms, bedding arrangement, special diets, allergic reactions should be communicated at the time of the booking to avoid any unpleasant experiences during your safari.

10. Health and Safety Policy Procedures
- Providing clients with an emergency contact number which is available 24/7 while they are on safari (this is found inside your safari vehicle on a wall sticker)
- Ensuring there is constant communication and follow up during your safari between staff / driver and clients to ensure everything is going as planned
- We ensure that all staff are fully aware of the nearest medical facility on each route they are using while on safari
- Providing emergency evacuation cover to all clients which ensures that you are air lifted to the nearest medical facility in case of an accident
- All our staff are trained on basic first aid skills and vehicles equiped with a first aid box with all necessary equipment
- Our vehicles undergo thorough inspection every year and a certificate of compliance issued to show that the vehicle is road worthy. In addition to this, after every safari, we ensure that the vehicle is thoroughly checked for any mechanical faults such as loose nuts on the wheels due to rough terrain.